Terms and Conditions

Introduction

When you order from Krumbkraft (through our website, mobile site, or apps), you are agreeing to these terms and conditions.

These terms apply to all products and services provided by Krumbkraft LLP and to all payments made to us. If you make a payment online, we treat it as your acceptance of these terms.

We may change these terms at any time without prior notice. It is your responsibility to read them before using our services.

Payment terms

You can pay Krumbkraft using a debit card, credit card, UPI, or net banking.

By making a payment, you confirm that:

• The card or bank account you use belongs to you or you are authorised to use it.
• The details you provide (card number, expiry date, bank details, etc.) are correct and valid.
• You authorise us to debit your card or bank account for the order amount and applicable taxes.
• You have enough balance or credit limit at the time of payment to complete the transaction.

Dispute resolution

• If there is a dispute related to these terms or our services, both sides will first try to resolve it through direct discussion and negotiation.
• If the dispute is not resolved within 30 days of a written complaint, the parties will try in good faith to resolve it through an agreed Alternative Dispute Resolution (ADR) method (such as mediation or arbitration).
• All legal proceedings will take place only in the local jurisdiction of our company.

Disclaimer

Product information on this website is meant to help you make informed choices. Because we regularly improve our products, ingredients and allergen details may change. Always read the ingredient list carefully before buying or eating our products.

If you have any questions about a product you bought from us, please contact our customer service team via whatsapp at +91 7829915151 or email us at krumbkraft@gmail.com.

If you receive a product you are not satisfied with, please refer to our refund and cancellation policy.